Falcon VPN

Privacy Policy

At Falcon VPN, your privacy and security are our top priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our VPN services (the "Service") and associated website domains (the "Site").

1. Information We Collect
We are committed to ensuring that your personal information is protected. We do not collect or store personal identifying information or any details related to your traffic or browsing activity. However, during your use of our service, we may collect the following technical information:

  • Internet Service Provider (ISP)
  • Device Operating System (OS) version
  • Device Manufacturer and Model
  • Language of the device
  • App Version
  • System Country
  • Connection Times and Data Transfer Volume
This information is collected solely to improve our network performance and to provide you with the highest quality of service. It is analyzed in an aggregated and anonymous manner to help optimize server performance and maintain service quality.

2. How We Use Your Information
The information we collect is used exclusively to enhance and optimize our services, including the deployment and management of our servers. By collecting anonymous technical data, we can identify and resolve network issues, improve connectivity, and ensure the best possible user experience. We may also send diagnostic data to third-party analytics providers for the purpose of identifying connection issues or software bugs. Please note that such data does not contain personally identifiable information and is only used to improve the quality and reliability of our service.

3. Data Security
We take the security of your data very seriously. All data collected is stored securely, and we implement strict security measures to protect it from unauthorized access, disclosure, or alteration. However, please be aware that no data transmission or storage method is completely secure, and we cannot guarantee 100% security of your information.

4. Third-Party Services
Our software may communicate with third-party services, such as analytics providers, to collect non-identifiable information regarding your device and usage patterns. We do not sell, rent, or share any personally identifiable information with third parties. Any third-party services we use are required to maintain appropriate security measures to protect your data.

5. Your Rights
As a user of Falcon VPN, you have the right to:

  • Access, review, and update any personal information we may have collected, where applicable.
  • Request the deletion of any non-essential data we may have stored.
  • Opt-out of non-essential data collection, if applicable, by disabling certain features on your device or within the app (e.g., disabling diagnostic data).
To exercise these rights or if you have any concerns about how your data is handled, please contact us through our support channels.

6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates to this policy on our website, and the revised policy will be effective as of the date it is published. We recommend reviewing this page periodically to stay informed about how we protect your data.

7. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your data, please do not hesitate to contact us at [email protected].